We are seeking a mission-driven professional motivated by the opportunity to implement a completely reimagined admissions process.
Title: Admissions Coordinator
Reporting To: Associate Director of Admissions Operations
Job Type: Full-Time
Location: Remote
Application Deadline: December 15 2024
Start date: January 15 2025
About Minerva University
Minerva University is a highly selective four-year institution challenging the traditional approach to higher education. Minerva has been intentionally designed -- combining a reinvented curriculum, rigorous academic standards, cutting-edge technology, and an immersive global experience to prepare the most motivated students in the world to solve complex challenges. Students develop both academically and as culturally dexterous individuals, interacting with classmates from more than 40 different countries.
Minerva undergraduate students come from all over the world to spend their first year in residence in San Francisco, and then live and study in a different major world city every semester thereafter: Seoul, Hyderabad, Berlin, Buenos Aires, Tokyo, and Taipei. These rich international experiences provide students with deep global understanding and skills.
The Role
The Admissions Coordinator will join a nimble Admissions team that plays a critical role in identifying future members of the Minerva student body. This role ensures that our innovative admissions process continues to set the standard for effective and data-driven selection. This individual will both support students in applying and help facilitate their successful evaluation by monitoring multiple aspects of the process.
The central responsibilities of this role include assisting with application evaluation, facilitating online communications with prospective students, and ensuring the accuracy and integrity of submitted application materials. With the help of a part-time workforce (50+ evaluators), the Admissions Team analyzes over 10,000 applicants between August and May each year.
This role is perfect for someone excited to work with a diverse global body of applicants and who has an interest in learning more about talent identification and the operations behind making principled decisions at scale.
Key responsibilities
- Applicant Communication:Manage communications with applicants, counselors, and references via our online messaging platform (Slate), with guidance from the Associate Director. In this role, the Admissions Coordinator will receive guidance from the Associate Director for Admissions Operations and Director of Admissions to ensure that questions are answered in a thorough and timely manner.
- Managing work-study students who assist with this process throughout the year, particularly those on the Slate, Integrity Check, and Quality Assurance sub-teams.
- Developing and maintaining a scalable solution to answering external questions, “Minerva college application counseling” at scale so that we create a level playing field for all applicants.
- Manage system connection to Common App platform and communication to applicants who start their applications through Common App
- Presenting the admissions process during Minerva's Virtual Open House events to prospective students and parents
- Evaluation Operations & Quality Control: Working with the Associate Director for Admissions Operations to make sure evaluations are completed by our part-time workforce efficiently and accurately
- Ensuring that part-time worker assignments are completed on schedule, sufficient work is assigned to meet weekly hourly commitments, and hours are accurately reported
- Assist in identifying ways in which evaluators can improve their evaluations, including staying on track for training completion and providing performance feedback to evaluators directly
- Develop training materials for Quality Assurance, Integrity Check, and Verification processes
- Application Evaluation: Regularly evaluate applicant material using rubrics and decision trees developed by the Admissions team and provide additional support during peak evaluation times.
- Coordinate the family discussion process with the Enrollment team to ensure strong fit for the Minerva University curriculum and methods
- Information Verification: Ensuring that application information is interpreted accurately and substantiated with evidence.
- Developing a thorough database of school and student organization/club information that Admissions can use to make more accurate and efficient evaluation decisions.
- Responsible for ensuring the integrity of applications and conducting further quality assurance in a time-sensitive fashion. This might include internet research, phone calls to school counselors and regular communication with other third-party references, or other creative solutions.
Skills & Personal Characteristics
Desired:
- Positive attitude; ready to take initiative on a range of tasks
- Strongly detail-oriented and process-oriented; very organized
- Works well with young people; good role model
- Independent problem-solver who values and appreciates collaboration but does not require it to take action
- Takes great pride in their work; Demonstrated ability to set and maintain a high standard of excellence
- Strong ethical and professional standards; strong sense of discretion, confidentiality and tact
- Interest in using rubrics to make data-driven evaluation decisions
- Comfort using or willingness to learn new technology (e.g., Slack, Notion, Asana, Google Products, Looker)
Requirements
- Excellent English language reading and writing skills for correspondence, reports, and projects
- At least 2 years of work experience
- Ability to work evenings and weekends during peak evaluation periods after admissions deadlines
Preferred Qualifications:
- Experience working with remote staff
- Experience working in a startup environment
- Interest in data analysis; Analytical thinker
- Multilingual
- Interest and experience in higher education
- Evaluation experience or experience using rubrics
- Comfort interacting with a variety of stakeholders including members of the Executive, Engineering, Marketing, and Academic teams
Location
- This is a remote position. Your manager will be based in the United States, but you will be part of a globally distributed workforce.
Benefits
- Mission-oriented team and organization
- The spirit of a non-profit university, the focus of a startup
- Flexible vacation policy with Discretionary Time Off
- Health, dental, vision, and commuter checks
- Paid parental leave: 12 weeks for moms and 6 weeks for dads
How to Apply
Are you interested in this opportunity? Please send the following through Breezy.
- Resume or LinkedIn profile (whichever is more detailed)
- Cover letter or description of why you are well-suited and excited for this role
- For questions, email Ben Wilkoff at ben.wilkoff @minerva.edu