Minerva Institute

Milestone Event Production Manager, San Francisco

ABOUT MINERVA UNIVERSITY

Minerva University is a highly selective four-year institution challenging the traditional approach to higher education. Minerva has been intentionally designed -- combining a reinvented curriculum, rigorous academic standards, cutting-edge technology, and an immersive global experience to prepare the most motivated students in the world to solve complex challenges. Students develop both academically and as culturally dexterous individuals, interacting with classmates from more than 40 different countries.

Minerva undergraduate students come from all over the world to spend their first year in residence in San Francisco, and then live and study in a different major world city every semester thereafter: Seoul, Hyderabad, Berlin, Buenos Aires, London, and Taipei. These rich international experiences provide students with deep global understanding and skills.



ABOUT STUDENT LIFE

The Student Life team oversees the growth and development of students outside the classroom. Student Life staff members work within and across teams focused on residential life and Minerva community development, civic engagement and cultural immersion, mental health and wellbeing, and professional development of students to prepare them for post-graduation employment or graduate and professional school. These teams are unified by a shared goal of providing and/or supporting opportunities for integrated learning for our diverse and global student community.



ROLE & RESPONSIBILITIES

Responsibilities

This role is responsible for producing major life-cycle events for students including Foundation Week, Graduation, and Legacy-related programs. This role plays a major role in on-boarding students to their experience at the University and setting the cultural and community expectations for the entire time at Minerva.

The position is based in the Bay Area and will come into an office and meet with students once a week for most of the academic year. During busy times in August/September and April/May this staff member will likely be in San Francisco 3-4 days per week.

Events

  • Collaborate across the Student Life, Academic, Creative, Marketing, Alumni, and leadership teams to produce a series of experiences that set students up for success including orientation, legacy, milestone, and graduation programming.
  • Design and facilitate the program of Student Life experiences for on-boarding and off-boarding students, sharing various traditions, rituals and ceremonies to mark the major transitions in the student life cycle
  • Lead and project-management signature events including: Orientation Week, Friendsgiving, end of semester “Continuum,” Manifest and Graduation.
  • Successful execution of events may include producing timelines, co-creating program(s), implementing the vision, managing vendors and holding the team accountable to shared milestones and deliverables.
  • Facilitate design sprints and experience prototypes with students and staff to test and iterate on new ideas for programs and events.
  • Collect and analyze data to measure the success of Manifest and Graduation in accomplishing Student Life goals. Produce report(s) summarizing the semester outcomes and learnings.

San Francisco Student Life Team Member

  • Recruit and supervise assigned student interns
  • Be familiar with and enforce the rules and regulations of the Minerva Student Handbook and Student Residential Agreement
  • City preparation, opening and closing, including orientation check-in and check-out duties
  • Close collaboration on all events, including milestones, with assigned lead responsibilities
  • Hold the emergency phone on a rotating weekend basis, once every five weekends from Friday (morning) - Sunday (nighttime), during which the on-duty staff must remain in the Bay Area to respond to emergencies as they arise. All emergency response staff will receive training to understand the building and resources to effectively respond to student emergencies.
  • Be visible during the Monday to Friday work week, with demonstrable active contributions during the entire semester, including the requirement for some weekend or evening work
  • Host weekly office hours, as well as 1-on-1 meetings with students as needed
  • Other duties as assigned by the Director of Student Life & Operations, San Francisco


QUALIFICATIONS

  • Experienced in project management; able to set and follow through on timelines, move a cross-functional team through a shared production process, and anticipate needs to preemptively eliminate any roadblocks to achieving the desired goal(s).
  • Community-building experience for a global and remote audience
  • An expert communicator; excellent verbal and written communication in English and ability to navigate cultural differences
  • Experience and interest in engaging online and in-person facilitation skills for groups of all sizes
  • Excellent organizational skills, attention to detail, ability to meet deadlines, creative thinking and problem solving
  • Self-starter; able to work independently and manage multiple priorities
  • Flexibility to work across time zones to serve an international student body
  • Experience with different technology and platforms for connecting digitally (e.g. Zoom, Google Workspace suite, digital community platforms)
  • 2-3 years of work experience in event production, experience design or community management, preferably with a higher-education audience.
  • Knowledge or interest in social-emotional learning and community building best practices.

COMPENSATION

The anticipated hiring salary range is between $66,500 - $80,000.

At Minerva University, we are proud to provide meaningful, competitive, high-quality health care plans (medical, dental, vision), tuition discounts, and more.



APPLICATION PROCESS

Applications received by May 15 will receive priority consideration.

Candidates will need to include a Resume, Cover Letter, and responses to the following Supplemental Questions:

  • What excites you about this specific role and Minerva Student Life?
  • What contributions do you hope to bring to this new role?
  • What are the qualities of a successful event?
  • What role do traditions play within an organization?

Minerva is an equal opportunity employer and does not discriminate on the basis of race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, sexual orientation, gender identity, physical or mental disability, or any other consideration made unlawful by federal, state, or local law.